Privacy Policy
JSW Properties Fire Ltd
1. Introduction
JSW Properties Fire Ltd is committed to protecting and respecting your privacy. This policy explains how we collect, use, and store your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
2. Who We Are
JSW Properties Fire Ltd is the data controller responsible for your personal data.
Business Address: West Broughton Farm, Sudbury, Ashbourne, DE65HX
Email: info@jsw.properties
3. What Data We Collect
We may collect and process the following information:
- Name
- Email address
- Telephone number
- Property address / site address
- Details of enquiries or works required
- Any information submitted via our website contact forms or email correspondence
4. How We Collect Your Data
We collect data through:
- Website contact forms
- Email and telephone enquiries
- Direct communication with clients, letting agents, and block managers
- Ongoing business relationships
5. How We Use Your Data
We use your data to:
- Respond to enquiries and provide quotations
- Carry out contracted works
- Communicate regarding ongoing or completed works
- Provide documentation (including fire door installation records, maintenance reports, and compliance information)
- Issue invoices and manage accounts
6. Legal Basis for Processing
We process your data under the following lawful bases:
- Contractual necessity – to provide services you have requested
- Legitimate interests – to manage our business operations and communications
- Legal obligations – where we are required to retain records for compliance or regulatory purposes
7. Sharing Your Data
We do not sell or share your personal data for marketing purposes.
We may share your data with:
- Accountants and professional advisors
- IT and software providers (e.g. email, website hosting, invoicing systems)
- Trusted contractors or subcontractors where necessary to carry out works
All third parties are required to respect the security of your data.
8. Data Retention
We only retain your data for as long as necessary:
- General enquiries: up to 12–24 months
- Client records, invoices, and compliance documentation: typically 6 years or longer where required
Due to the nature of fire safety works, certain records (such as fire door installation and maintenance documentation) may be retained for extended periods to support legal, safety, and compliance requirements.
9. Data Security
We take appropriate measures to protect your data, including:
- Secure digital systems
- Password-protected devices and accounts
- Restricted access to personal information
10. Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
To exercise any of these rights, please contact us using the details below.
11. Cookies
Our website may use cookies to improve functionality and user experience. You can control cookie settings through your browser.
12. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
JSW Properties Fire Ltd
Email: info@jsw.properties
Phone: 07375499166
13. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.